App support

PP PDF help.

Start with the guidance below. If the problem continues, tell us what you tried.

A PDF will not open

Check that the download has completed and try another non-confidential PDF. Tell us whether one document or all documents fail, and whether the file comes from local storage or a cloud provider. Some protection methods or damaged files may not be supported.

Search finds no text

A scanned PDF may contain pictures of text. Search works on supported text documents; an image-only page may not provide searchable text.

Compression or output looks different

Keep the original file. Compare the output’s page count and readability before sharing it. Compression results depend on the source; an already compressed document may show little reduction.

A purchase or tool is unavailable

Feature availability can depend on the app version, document and device. For a purchase issue, tell us the product name and what the app shows. Do not include card details.

Read our guide to opening and sharing PDFs on Android.

Contact app support

Include the app version, device model, Android version, exact error and steps to reproduce. Hide personal information in screenshots.

support@pieterpandigital.co.za