Here to help

Let’s make it work.

Choose your app for practical help, or send us a clear description of what happened.

Choose your app

Before you contact us

Check whether an app update is available on Google Play. Reopen the app and note whether the problem happens again. Keep important documents and game progress safe: clearing storage or uninstalling can remove local data.

Tell us what happened

  1. App name and version.
  2. Device manufacturer and model, plus Android version.
  3. What you expected and what actually happened.
  4. The steps that reproduce the problem, and how often it happens.
  5. The exact error message, if there is one.
  6. A screenshot or recording if useful, with personal information hidden.

Email support@pieterpandigital.co.za. Please do not send passwords, payment-card details, private QR contents or confidential documents.

A message you can use

App and version:
Device model:
Android version:
Expected result:
What happened:
Steps to reproduce:
Error message:
Screenshot attached: yes / no